Help Center
Welcome to Premarathna Jewellers, your trusted destination for exquisite gold jewellery, traditional Kandyan jewellery, bridal jewellery, gemstones, and custom-crafted designs in Sri Lanka. With a reputation built on quality craftsmanship, authenticity, and exceptional customer service, we are committed to helping you find jewellery that celebrates life's most meaningful moments.
What products does Premarathna Jewellers offer?
Premarathna Jewellers offers gold jewellery, traditional Kandyan jewellery, bridal collections, custom designs, silver jewellery, gemstone jewellery, and jewellery rentals, crafted with timeless Sri Lankan elegance.
Do you offer custom jewellery design services?
Yes. We create custom-made jewellery tailored to your preferences, including engagement rings, wedding jewellery, family heirlooms, and unique gemstone pieces. Our experienced craftsmen work closely with customers to bring their vision to life.
Do you provide jewellery rental services?
Yes. We offer traditional Kandyan bridal jewellery rentals for weddings, cultural events, pageants, and special occasions.
Are your gemstones natural?
We prioritize quality and authenticity. Our gemstone jewellery is carefully selected, and certification options may be available upon request for selected stones.
How can I determine my ring size?
Our team can assist you in-store with professional ring sizing. If ordering remotely, contact our customer support team for a ring sizing guide.
Can I exchange or resize jewellery?
Exchange, resizing, and repair services may be available depending on the product and purchase conditions. Please contact our team for assistance.
How do I care for my jewellery?
Keep your jewellery looking its best by storing pieces separately, avoiding chemicals and perfumes, cleaning regularly with a soft cloth, and scheduling professional cleaning when needed.
What payment methods do you accept?
We accept multiple payment methods. Please contact us for the latest payment options available.
How can I contact Premarathna Jewellers?
Our customer support team is available to assist with product inquiries, custom orders, repairs, and general assistance.
