Terms & Conditions

Introduction

Welcome to Premarathna Jewellers. These Terms & Conditions govern your access to and use of our website, products, and services. By accessing this website or purchasing from us, you agree to be bound by these terms. If you do not agree with any part of these Terms & Conditions, please refrain from using our website and services.

Use of Website

By using this website, you agree to:

  • Use the website only for lawful purposes.
  • Provide accurate and complete information when making inquiries or purchases.
  • Not engage in any activity that may disrupt, damage, or interfere with the operation of the website.
  • Not attempt to gain unauthorized access to any part of the website or its systems.

Products & Services

Premarathna Jewellers offers jewellery products, custom-made jewellery services, gemstone jewellery, bridal collections, and related services.

We make every effort to ensure that product descriptions, images, and specifications are accurate. However, due to the nature of handcrafted jewellery and natural gemstones, slight variations in colour, size, weight, and appearance may occur.

Pricing & Payments

All prices displayed on the website are subject to change without prior notice.

We reserve the right to modify product pricing, discontinue products, or correct pricing errors at any time. Payment must be completed using approved payment methods before orders are processed.

Custom Orders

Custom-made and personalized jewellery orders require specific design approval before production begins.

Once production has commenced, custom orders may not be cancelled, returned, or refunded except where required by applicable law.

Shipping & Delivery

Delivery times are estimates and may vary depending on product availability, customization requirements, location, and external factors beyond our control.

Premarathna Jewellers is not responsible for delays caused by shipping providers, customs procedures, or unforeseen circumstances.

Returns & Refunds

Returns, exchanges, and refunds are subject to our Refund Policy. Customers are encouraged to review the Refund Policy before making a purchase.

Intellectual Property

All content on this website, including text, images, graphics, logos, designs, product descriptions, and trademarks, is the property of Premarathna Jewellers and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without prior written permission.

Limitation of Liability

Premarathna Jewellers shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from the use of this website, products, or services.

Our liability shall be limited to the maximum extent permitted by applicable law.

Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.

Changes to Terms & Conditions

Premarathna Jewellers reserves the right to update, modify, or replace these Terms & Conditions at any time without prior notice. Continued use of the website following any changes constitutes acceptance of the revised terms.

Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of Sri Lanka. Any disputes arising from the use of this website or our services shall be subject to the exclusive jurisdiction of the courts of Sri Lanka.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact Premarathna Jewellers through our official contact channels.

Thank you for choosing Premarathna Jewellers.